Privacy Policy
1. Information We Collect
When you visit ironMowers Shop to purchase heavy machinery or attachments, we collect specific information necessary to fulfill your commercial orders. This includes:
- Personal Details: Your name, billing address, and shipping address.
- Contact Information: Your email address and a valid phone number (required for LTL freight delivery coordination).
- Payment Data: Secure payment information processed directly through our authorized payment gateways (e.g., major credit cards, PayPal). We do not store full credit card numbers on our internal servers.
2. How We Use Your Information
We strictly use the data collected to manage your business with us. This includes processing your payments, organizing the crating and fulfillment of your equipment out of our Kent, WA warehouse, and communicating with you regarding your order status, BOL tracking, or 3-year parts warranty claims.
3. Information Sharing & LTL Freight Logistics
We respect your privacy and do not sell, rent, or trade your personal information to third-party data brokers. However, due to the nature of our business, we must share your logistical details with essential service providers.
Third-Party Freight Carriers
To successfully deliver heavy machinery to your location, we must share your name, delivery address, and phone number with our heavy LTL freight partners. The carrier will use this information exclusively to contact you and schedule your mandatory delivery appointment and lift-gate service.
4. Cookies & Tracking Technologies
Our e-commerce platform uses cookies to maintain your session, keep items in your shopping cart, and analyze site traffic to improve our store’s performance. You can choose to disable cookies through your browser settings, though this may prevent you from successfully completing the checkout process for your equipment.
5. Data Security
We employ industry-standard encryption protocols (SSL/TLS) to protect your sensitive data during checkout. While we take every commercially reasonable precaution to safeguard your personal information, no method of transmission over the internet or electronic storage is 100% secure.
6. Contact Us Regarding Your Privacy
If you have any questions about how we handle your data, wish to request the deletion of your account information, or have inquiries regarding our data collection practices, please contact our administrative team directly at support@ironmowers.com.